GLOSSENCE Commercial Terms

Fees & Commercial Terms

Every fee below is published, configurable and applied server-side. Consumer shopping on GLOSSENCE is always free. Business buyers start free and pay only for advanced procurement tools. Sellers pay for verification, onboarding and marketplace infrastructure, plus commission on completed sales.

Open a business account Sell on GLOSSENCE

Consumer shopping

₹0. No membership, no platform fee. You pay the product price, applicable taxes and any delivery charge shown at checkout before payment.

GLOSSENCE Business membership

Membership never grants credit. Payment terms are approved separately.

Business Free

Free entry point for every verified business buyer

₹0Free

· Business account
· GST profile
· Wholesale catalogue access
· Eligible wholesale pricing
· GST invoices
· Order tracking
· Basic support
· Limited RFQ access

Business Pro

Recommended

Bulk buying tools for growing retailers and salons

₹2,499per year

≈ ₹208 per month equivalent

· Everything in Business Free
· Enhanced wholesale access
· Bulk ordering
· Quick reorder
· CSV / Excel ordering
· Margin calculator
· Product comparison
· Saved suppliers
· Business wishlist
· Price alerts
· Priority support
· B2B-exclusive offers
· Purchase analytics

Business Elite

Procurement infrastructure for chains and distributors

₹7,500per year

≈ ₹625 per month equivalent

· Everything in Business Pro
· Dedicated account manager
· RFQ access
· Negotiated pricing
· Multi-user account
· Advanced analytics
· Bulk sourcing
· Supplier discovery
· Priority fulfilment
· Priority dispute resolution
· Early inventory access
· Procurement support

GLOSSENCE Verified Seller Program

The onboarding fee covers business verification, KYC review, catalogue onboarding, storefront setup, marketplace integration, seller tools and support — it is not a listing charge.

Founding Seller

Launch programme for the first approved sellers

₹999–₹2,499one-time

Up to 50 SKUs

Limited to 250 approved sellers

· Business verification and KYC review
· Founding seller badge
· Storefront setup
· Catalogue onboarding support
· Seller dashboard
· Order management
· Support

Starter

For sellers listing a focused range

₹2,999one-time

Up to 25 SKUs

· Seller verification
· Storefront
· Up to 25 SKUs
· Basic catalogue setup
· Seller dashboard
· Order management
· Basic analytics
· Support

Professional

Recommended

Recommended plan for established brands

₹7,500one-time

Up to 100 SKUs

· Everything in Starter
· Up to 100 SKUs
· Catalogue optimisation
· Brand profile
· B2B catalogue
· Wholesale pricing configuration
· Verification
· Promotional tools
· Analytics
· Priority onboarding

Enterprise

Managed onboarding for large catalogues

₹15,000–₹25,000one-time

Up to 500 SKUs

· Dedicated onboarding manager
· Up to 500 SKUs
· Catalogue migration
· Brand storefront
· Advanced B2B setup
· Bulk upload
· Analytics
· Priority support

Additional SKUs beyond a plan limit are charged at ₹20 per SKU (configured range ₹10–₹30 depending on service level).

Refundable onboarding: eligible sellers receive ₹3000 marketplace credit after reaching ₹50000 in completed sales within the configured qualification period.

Marketplace commission

Commission is charged on completed sales. Where a product, seller, category and plan rule all exist, the most specific rule applies in this order: product, seller, category, seller plan, marketplace default (12%). Applicable taxes are handled separately as per prevailing law.

GLOSSENCE commission by product category
Category	Commission
Skincare	12%–15%
Makeup	12%–15%
Haircare	10%–14%
Fragrance	10%–14%
Body Care	12%–15%
Men's Grooming	10%–14%
Beauty Tools	8%–12%
Professional Beauty	8%–12%
Wellness	10%–15%
Luxury Beauty	8%–12%

Services, media and sourcing

All paid placements are labelled Sponsored. Organic rankings are never altered without disclosure.

Featured Listings

Category Spotlight

Labelled placement within a category listing

₹2,000–₹5,000per week

· Sponsored label
· Category placement
· Weekly performance report

Search Boost

Labelled sponsored placement in search results

₹3,000–₹10,000per week

· Sponsored label
· Search placement
· Weekly performance report

Homepage Feature

Homepage module placement

₹10,000–₹50,000per week

· Homepage module
· Creative slot
· Weekly performance report

GLOSSENCE Media

Brand Spotlight

Multi-surface brand visibility programme

₹25,000–₹1,00,000per campaign

· Brand landing module
· Sponsored brand placement
· Campaign reporting

Brand Campaigns

Silver Campaign

Entry brand campaign

₹25,000per campaign

· Sponsored products
· Category sponsorship
· Campaign reporting

Gold Campaign

Growth brand campaign

₹75,000per campaign

· Sponsored search
· Sponsored brands
· Email campaign
· Campaign reporting

Platinum Campaign

Flagship brand campaign

₹1,50,000per campaign

· Homepage takeover
· Sponsored search and brands
· Email and WhatsApp campaigns
· Editorial feature
· Campaign reporting

Catalogue Services

Catalogue Basic

Core product data setup

₹50–₹100per SKU

· Product data entry
· Category mapping
· Catalogue upload

Catalogue Professional

Optimised listings

₹150–₹300per SKU

· Product data entry
· Product description
· SEO optimisation
· Image formatting
· Attributes

Catalogue Premium

Full-service catalogue build

₹300–₹750per SKU

· Everything in Professional
· Ingredient mapping
· B2B pricing setup
· Managed catalogue upload

GLOSSENCE Sourcing

Sourcing Request

Managed supplier matching for a specific requirement

₹499–₹2,499per request

· Requirement review
· Supplier matching
· Quotation coordination

Sourcing Success Fee

Success-based fee on completed sourcing orders

1–5%success fee

· Charged only on completed sourcing orders

GLOSSENCE Enterprise

Custom annual contract for chains, groups and institutional buyers

₹50,000–₹5,00,000per year

· Custom pricing
· Dedicated account manager
· Procurement support
· API / integration
· Custom reporting

Logistics, taxes and settlement

Default MOQ (units): 10
Beauty Shop flat shipping charge (INR): 99
B2B flat shipping (INR): 450
B2B free shipping threshold (INR): 25000
Beauty Shop free shipping threshold (INR): 1500
Additional SKU fee range (INR): {"max":30,"min":10}
Refundable onboarding credit (INR): 3000
Founding seller cap: 250
Founding sellers approved: 0
Onboarding credit GMV threshold (INR): 50000
Additional SKU fee (INR): 20
GST rate (%): 18

Returns and refunds. Return windows, eligibility and liability follow the published policy. Commission and applicable service reversals are processed on the seller settlement for the relevant period.

Settlement. Sellers receive a statement showing sales, commission, shipping, returns and adjustments, with the net payable and settlement date.

Taxes. GST, TCS and TDS are applied as per prevailing law and shown on invoices; they are not estimated in the ranges above.

No hidden fees. Optional services are opt-in. Fee changes are versioned with an effective date and never applied retroactively to completed orders.